FREE STANDARD SHIPPING ON ORDERS OVER $50.00

Returns & Exchanges

We strive for 100% satisfaction with our products and stand by them. In the unfortunate circumstance that you are unhappy with your purchase, feel free to exchange or return it. It’s that simple. In order to ensure that this process goes smoothly and does not inconvenience you, we kindly ask that you keep the following guidelines in mind.


Please ship returns or exchanges to us at:
16236 San Dieguito Road, Suite 3-23, Rancho Santa Fe, CA 92091

Should you need any assistance with your return or exchange, My Prime’s Customer Service team is here for you: Kindly send us an email with your question or concern at customerservice@myprimeskincare.com.